Privacy Policy
The company DMK Vall 042 d.o.o., as the owner of the website vall-tours.biz, adheres to the applicable regulations of the General Data Protection Regulation (GDPR) in accordance with the EU. Here you can find a description of how the data controller, the company DMK Vall 042 d.o.o., Maksimirsko naselje IV. 31, 10000 Zagreb (hereinafter: vall-tours.biz), processes personal data.
By accepting this Privacy Statement by clicking during registration or by logging into the vall-tours.biz website, the User receiving notifications about vall-tours.biz products and promotions, or the Customer, confirms that they have read, understood, and agree to the processing of personal data as established by this Statement.
What type of personal data does vall-tours.biz collect and process via its website?
When a person registers as a Customer on the vall-tours.biz website, vall-tours.biz will ask the future Customer to provide certain information about themselves (personal data) such as first and last name, address (including postal code), email address, phone number, username, and password.
When a person registers as a User to receive notifications about products and promotions from the vall-tours.biz website, vall-tours.biz will ask the future User to enter their email address.
Providing personal data is the decision of the Customer or User. If the Customer or User does not provide the required mandatory information for a specific activity that requires it, they will not be permitted to engage in such an activity, because without this data, the activity will not be technically feasible.
In addition to this data, we automatically collect data from your computer, which may include your IP address. There are also situations where we automatically collect other types of data such as the date and time of access, information about the hardware, software, or internet browser you use, as well as your computer's operating system, application version, and your language settings.
For what purpose is personal data collected and processed?
vall-tours.biz collects and processes the personal data of Customers of the vall-tours.biz website for the purpose of authenticating Customers who access the vall-tours.biz website, for legal procedures related to the execution of sales, and we also partially apply automated processing to continuously improve our processes in the interest of the Customers.
vall-tours.biz collects and processes the personal data of Users who receive notifications about products and promotions for the purpose of sending notifications, invitations to participate in prize contests via email, social networks, or other communication channels to which you have previously subscribed.
We do not collect data on children. If we become convinced that such data has been transferred to us without the consent of parents or guardians of children under the age of 16, we will remove it without delay.
What is the legal basis for processing personal data?
By entering their personal data and confirming (by clicking) their acceptance of the Terms of Business and the Privacy Statement, the Customer enters into a contractual relationship which is the basis for purchasing products and services of their choice on the vall-tours.biz website, which is contained in the General Terms of Business. Therefore, the processing of this personal data is lawful because actions are taken at the request of the Customer to realize the purchase of products and services ordered by the Customer.
A User who signs up to receive notifications about products and promotions by entering their data on the vall-tours.biz website and by double-confirming the validity of their email address gives consent for the processing of their personal data. The User can withdraw this consent at any time by sending a notification to the email address of the data protection officer: privatnost@vall-tours.biz
With which third parties does vall-tours.biz share data?
vall-tours.biz will not share your personal data with other parties except in the cases listed below:
Processing of personal data in the process of credit and debit card payments
vall-tours.biz at no point possesses, collects, or processes personal data entered for the purpose of processing and charging cards.
The period for which personal data will be stored
vall-tours.biz stores the personal data of registered Customers of the vall-tours.biz website for the period during which the purpose of processing is being fulfilled, which is the period until the registration is active or six months after the registration is terminated. During this period, any potential complaints must be resolved.
For unregistered users, there is no separate record of personal data; rather, the data required for delivery, i.e., the fulfillment of the order, is stored with the specific order and used for accounting purposes.
vall-tours.biz stores the personal data of registered Users who receive notifications about products and promotions for the period during which the purpose of processing is being fulfilled, which is the period until the subscription is active. Upon unsubscribing from receiving notifications, all data will be deleted within 30 days.
Access to personal data
The Customer and User have the option to access their personal data at any time after registering on the vall-tours.biz site by accessing "My Profile." The Customer can revise the personal data they have shared with vall-tours.biz.
The Customer and User can request and receive from vall-tours.biz information about the personal data that is stored by sending an email to privatnost@vall-tours.biz.
Rectification of personal data
The Customer and User can request the rectification of personal data by sending an email to privatnost@vall-tours.biz.
Erasure of personal data (right to be forgotten)
The Customer and User have the right to request the erasure of personal data (right to be forgotten) at any time.
The Customer can do this by sending a request to the email address privatnost@vall-tours.biz, and the data will be deleted within 30 days.
The User has the option to submit a request for erasure in every notification they receive from vall-tours.biz via email, or they can send an email to privatnost@vall-tours.biz stating that their personal data should be deleted.
Right to object
If, despite all the measures taken to protect personal data, you believe you have grounds for a complaint, please contact the data protection officer at the email address privatnost@vall-tours.biz. Of course, you have the right to file a complaint with the supervisory authority, the Personal Data Protection Agency (Agencija za zaštitu osobnih podataka).
Security measures for personal data protection
The collected data is in electronic form and protected by an SSL certificate, which encrypts the data and thus ensures that communication between the Customer's or User's computer and vall-tours.biz takes place via a secure protocol.
vall-tours.biz takes data protection seriously and implements various precautions to ensure that personal data is protected. Unfortunately, no data transmission over the Internet or any wireless network can be 100% secure. Consequently, although vall-tours.biz implements reasonable protective measures for data protection, it cannot guarantee the protection of any information transmitted to or from the vall-tours.biz website and is not responsible for the actions of any third party that receives such information.
Changes to the Privacy Statement
vall-tours.biz may amend this Privacy Statement at any time by publishing the amended text of the Privacy Statement on the vall-tours.biz website. Therefore, we recommend that the Customer and User periodically review the Privacy Statement on the vall-tours.biz website.
If the Customer or User does not agree with this Privacy Statement, we instruct the Customer and User to leave and not to access or use the vall-tours.biz website. The amendment to the Privacy Statement comes into effect immediately upon its publication on the vall-tours.biz website.
The continued use of the vall-tours.biz website by the Customer and User after the changes come into effect implies that the Customer and User confirm and accept the amended Privacy Statement.
Cookie Policy
Cookies and other tracking technologies can be used on the vall-tours.biz website in various ways, such as for traffic analysis or for marketing purposes.
A cookie is a small piece of data that a website stores on a visitor's computer or mobile device. The cookie allows the website to "remember" the visitor's actions from previous visits. Most browsers allow the use of cookies, but the user can delete them at any time or set a prohibition on their storage in the browser. The most common reasons for using cookies are: identifying visitors, remembering specific user preferences, helping with the input of information that has already been entered during previous visits, collecting data for analysis, and promotional campaigns.
Cookies can be classified as:
Session cookies - they are stored on the computer and are automatically deleted after closing the web browser. They allow the website to obtain temporary data, such as comments or the state of a shopping cart.
Persistent cookies - They remain in your web browser even after it is closed and usually have an expiration date. vall-tours.biz uses persistent cookies to facilitate access for registered users. They store data such as a username and password, which allows you to use the "remember me" functionality when logging in, so you do not have to enter your username and password every time you visit vall-tours.biz.
First-party cookies - they come from the website you have visited and can be temporary or permanent. They allow websites to save data that is used when the user visits the website again.
Third-party cookies - there are several external services that store limited cookies for the user (Facebook, Instagram, Google Analytics, AdWords, Midas cookies). These cookies are not set by vall-tours.biz and most often serve to help interpret user behavior and for marketing purposes.
Traffic Measurement
Our site uses the traffic measurement service Google Analytics. The data collected in this way cannot identify the site visitor, and all data is used exclusively for statistical purposes. If you wish to prohibit the aforementioned services from storing cookies, you can do so at the following link:
Google Analytics – https://tools.google.com/dlpage/gaoptout
To disable the storage of cookies for various services, you can visit the following links:
http://www.allaboutcookies.org/
http://www.youronlinechoices.eu/
Detailed descriptions of cookie control for individual browsers:
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.00/en/cookies.html
Safari: https://support.apple.com/en-us/HT201265
vall-tours.biz by DMK Vall 042 d.o.o.
